Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to recognize your device and remember certain information about your preferences or past actions. They help improve your browsing experience by enabling features like maintaining login sessions and remembering your settings.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may affect your ability to use certain features of our website.

Types of Cookies We Use

Third-Party Cookies

In addition to our own cookies, we may use cookies from trusted third-party services to enhance your experience and analyze site usage:

• Google Analytics: Helps us understand how visitors use our website and improve user experience
• Facebook Pixel: Enables us to measure the effectiveness of our advertising and deliver more relevant ads
• Advertising Networks: May place cookies to deliver targeted advertisements based on your browsing history

These third-party services have their own privacy policies and cookie usage terms. We encourage you to review their policies to understand how they handle your data.

Cookie Duration

Cookies can be classified based on how long they remain on your device:

• Session Cookies: These temporary cookies are deleted when you close your browser. They are used to maintain your session during a single visit to our website.
• Persistent Cookies: These cookies remain on your device for a set period (ranging from days to years) or until you manually delete them. They remember your preferences across multiple visits.

Typical duration for our cookies ranges from session-only for authentication cookies to up to 2 years for analytics and preference cookies.

Manage Your Cookie Preferences

You can manage your cookie preferences using the controls below. Note that essential cookies cannot be disabled as they are necessary for the website to function properly.

Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.

For mobile browsers, cookie management options are typically found in the browser's settings menu under privacy or security settings.

Your Rights and Choices

You have the right to:

• Withdraw your consent to non-essential cookies at any time by adjusting your preferences above
• Access information about the cookies we use and their purposes
• Request deletion of cookies stored on your device (though you can do this directly through your browser)
• Opt out of third-party advertising cookies through industry opt-out programs

Note that disabling certain cookies may impact your ability to use some features of our website. Essential cookies will continue to function as they are necessary for the website to operate.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Continued use of our website after changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have questions or concerns about this Cookie Policy or our cookie practices, please contact us:

• Email: [email protected]
• Phone: +60 7-223 8614
• Address: hellmiinsig
  11-3, Jalan Wong Ah Fook
  80000 Johor Bahru, Johor
  Malaysia